Virtual Assistant – Customer Service
Work remotely providing support to clients and teams, schedule appointments, resolve enquiries, and enjoy a supportive environment with room for growth.
About This Job Offer
The role of Customer Service/Sales Support Virtual Assistant comes with a competitive salary of R88,57 – R124,50 per hour. This is a full-time, remote position, offering long-term career growth and professional support. The employer provides performance bonuses, ongoing training and a positive environment for its employees.
Perfect for individuals with customer service experience, this job is ideal for those seeking stability and advancement. As a virtual assistant, you’ll play a vital role supporting both clients and cleaning teams. Flexibility is required as you may need to adjust working hours occasionally.
Only candidates with at least two years of relevant customer service experience and a solid background in virtual assistance or similar remote work will be considered. Proficiency in English and familiarity with CRM systems are essential.
This opportunity stands out due to its combination of good pay and the ability to build a career within a growing company. It’s especially attractive for those who value a team-oriented culture and remote work flexibility.
Günlük Sorumluluklar
The primary focus is managing customer inquiries, scheduling and confirming appointments, and making sure cleaning operations run smoothly every day.
You’ll need to coordinate with cleaning teams, resolve issues quickly, and stay organised. Handling inbound and outbound sales calls is a significant part of your routine.
Daily duties also include onboarding new cleaners, following up on customer queries, and ensuring a seamless quality assurance process.
Attention to detail is important, as you’re responsible for handling sensitive and time-critical information. Experience with CRM software will make your role much easier.
Your friendliness and communication skills will be key to building lasting customer relationships and contributing positively to the company’s reputation.
Pozisyonun Faydaları
This position offers stability and a clear path for professional development. Employees are encouraged to grow into more senior roles as the company expands.
Performance bonuses reward consistent success, creating plenty of motivation. The employer also places significant emphasis on work-life balance and team support.
Remote work means you can comfortably work from your own home. Training and development programmes ensure you stay current and develop valuable skills.
Potansiyel Dezavantajlar
As with most remote roles, staying self-motivated is essential since there’s little direct supervision. Those seeking an office environment may not find this suitable.
Availability during North American business hours may require adjusting your typical work schedule, which can be challenging for some applicants.
Son Karar
The Customer Service/Sales Support Virtual Assistant position is an excellent opportunity for skilled individuals looking for a stable, growth-oriented remote job. The company’s supportive atmosphere, combined with competitive pay and many career benefits, make it a compelling choice for jobseekers with the right experience and motivation.
