Executive Housekeeper
A dynamic hotel role leading a large housekeeping team, ensuring strict cleanliness, exceptional guest satisfaction, and compliance with 5-star standards. Requires strong leadership, SOP knowledge, and PMS experience.
Main Duties and Day-to-Day Responsibilities
As an Executive Housekeeper, you’ll supervise room inspections, direct cleaning activities, and respond to guest needs. Organisation and leadership are at the core of this role.
Typical daily tasks include overseeing the cleanliness of public spaces, ensuring maintenance reports are processed, and handling staffing plans efficiently.
You’ll also work closely with other departments, coordinate with engineering, and focus on consistent quality control, including regular audits.
Key requirements include experience with Standard Operating Procedures (SOPs), familiarity with Property Management Systems such as Opera PMS, and a strong background in team management.
The successful applicant will manage inventory, implement deep cleaning schedules, and ensure compliances with both financial and safety standards in the department.
Pros of the Role
This position offers a rewarding leadership opportunity, managing a large team and contributing to an excellent guest experience within a 5-star environment.
You gain valuable experience in operational and financial management while working alongside industry professionals and developing career-boosting skills.
Cons of the Role
The role demands long, often irregular hours, especially during high occupancy. Attention to detail and constant monitoring are required for success.
Managing guest feedback and ensuring daily compliance with rigorous standards can be stressful at times, particularly for those new to high-end hospitality.
Verdict
Overall, this Executive Housekeeper position is an excellent step for someone looking to advance in hospitality management and gain broad operational exposure.
Candidates with strong organisational abilities and proven leadership skills will thrive in delivering high standards and guest satisfaction in a world-class setting.
Executive Housekeeper
A dynamic hotel role leading a large housekeeping team, ensuring strict cleanliness, exceptional guest satisfaction, and compliance with 5-star standards. Requires strong leadership, SOP knowledge, and PMS experience.
